The self-check of the load-bearing platform is abnormal or accompanied by noise.

A. The power supply used is insufficient, replace the power adapter that meets the requirements

and try again;

B. Improper installation of the load-bearing PTZ, excessive load, excessive center of

gravity deviation, etc. may cause mechanical failure and require return to the factory for maintenance.

21. How many turns and degrees does the electric pan/tilt - load-bearing pan/tilt - monitoring pan/tilt rotate horizontally and vertically when it is turned on and performs self-test? Is there a standard?

The self-test of the smart PTZ when it is powered on or restarted after a power outage is set by the program. The self-test actions are as follows:

A. Run back to the position of the optocoupler [the optocoupler point is fixed, but the position before power failure is uncertain].

B. Perform horizontal movements: The PTZ rotates horizontally. After detecting the zero position, it then rotates in the opposite direction. It rotates for a certain distance and then stops.

C. Perform vertical action: The PTZ moves vertically and finally stays in the state before powering on.

D. After performing the above actions, run to the position before the power failure [the power failure memory function is turned on]. If the power failure memory function is turned off,By default, the smart pan/tilt will return to 0 degrees horizontally and vertically.