After a period of use, the PTZ becomes inoperable or cannot rotate at all. What is the reason?

(1) When installing and using the PTZ, be sure to use formal installation. Do not use hoisting or other methods. The hoisting installation method will increase the operating load of the PTZ, so the transmission mechanism of the PTZ will be damaged or even the motor will be burned out after a short period of use.

(2) The total weight of the equipment or materials carried exceeds the load-bearing capacity of the pan/tilt. Especially for pan/tilts used outdoors, the weight of the protective cover is often too large, which often results in the pan/tilt being unable to rotate (especially in the vertical direction). question;

(3) The outdoor pan/tilt may malfunction or even be damaged due to the ambient temperature being too high or too low, or poor waterproofing and antifreeze measures.